PRINT STORE FAQ
SIZES
The posted print dimensions have been chosen to make framing as simple as possible and are based on the 35mm camera-standard 3:2 format. These are sized in line with common frame sizes. Note that, in addition to the 3:2 format, there are also gallery images with 1:1, 4:3, 8:5, 16:9, and various panoramic formats.
While it would be nice to provide consistent print sizes, I prefer the images to be reproduced in the format in which they were originally conceived and captured. Thus, pricing is based on print length. While the length will be the fixed size, the width will vary according to the aspect ratio. Once the image length is chosen, the exact image dimensions will be confirmed at the time the order is received.
The sizes available are:
Note: Listed sizes are printed areas. e.g. 20” x 30”/ 50 x 75cm (3:2 ratio) Sheet size with 1” / 2.5cm border: 22” x 32”
Sizes larger than those indicated, or expedited orders, will necessitate different costing. Please forward your requirements to receive a quote.
SHIPPING
Prints are shipped in extremely sturdy packaging and I have yet to have one that has arrived damaged. Order processing and delivery times are variable taking around 14 business days depending on the intended destination and local customs. Order processing time could be extended based on my travel schedule.
RETURNS
Should the print arrive damaged or you discover printing process errors I will replace it for you without charge. Please send me an email noting the problem issue and include images of the damaged package, print (even if not damaged), print damage (including highlighted, visibly recognizable printing errors), and certificate. Once verified, I will provide you with a return address for the print and packaging and send you a replacement image. If you are unsatisfied with your print (other than shipping damage or print errors), I am unable to offer refunds.